Contact Eastex Credit Union

We’re Here to Help—Online, In Person or By Phone

Have a question or need assistance? The team at Eastex Credit Union is here to support you every step of the way. Whether you’re managing your account, applying for a loan, or exploring membership, we’re ready to help.

Proudly serving members in Southeast Texas.

Send Us a Message

Have a quick question or request? Reach out online, and a member of our team will respond as soon as possible.

  • Submit a contact form
  • Request more information
  • Ask about products and services
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Please let us know what's on your mind. Have a question for us? Ask away.
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Visit a Branch

Stop by one of our convenient locations to speak with a team member in person.

  • Open accounts and apply for loans
  • Get help with your debit or credit card
  • Ask questions about your accounts
  • Receive personalized financial guidance
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Call Us

Prefer to speak with someone directly? Give us a call at 409-276-2525 or toll free 866-445-9622.

  • General account questions
  • Loan inquiries
  • Online and mobile banking support
  • Card services and assistance
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Lobby Hours - All Locations

Monday - Friday
8:30a.m. to 5:00p.m.

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Drive-Thru Hours - All Locations

Monday - Friday
8:00a.m. to 5:00p.m.

Your Security Matters

For your protection, please do not include sensitive personal or account information (such as account numbers or Social Security numbers) when submitting online inquiries.

Frequently Asked Questions

What is the best way to contact Eastex Credit Union?

You can contact us by phone, visit a branch, or send us a message online. Choose the option that’s most convenient for you.

How long does it take to receive a response?

We strive to respond to all inquiries as quickly as possible, typically within one business day.

Can I open an account by contacting you online?

You can start the process by contacting us, and our team will guide you through the next steps.

What should I do if I need immediate assistance?

For urgent matters, we recommend calling or visiting a branch for the fastest support.

Is it safe to send personal information through the contact form?

For your security, please avoid submitting sensitive information online. Contact us directly for assistance with account-specific questions.

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